Profile

How do I set up my profile?

  1. Fill in your full name and select your time zone, preferred interface language and time format. Save the changes

You can select your local time zone. If the time zone of the machine differs from yours, you'll see the date and time in both zones in the reports.

The interface language selected in your profile applies only to your personal account and may differ from the company language.

  1. Select the types of notifications you want to receive about the state of your machines. Notifications about no payments for a long time can be set up in more detail in the Parameters tab of the single machine

You can update your profile details at any time you need.

If you have any issues or need further assistance, contact our support team via email at support@smvend.io or via chat located in the bottom right corner of the app.


Can I delete my profile?

Yes, you can delete your profile at any time by clicking the "Delete profile" button in the Profile section.

If you're an admin, your company will be deleted from SmVend app along with your account. Also, if your team members don't have membership in any other companies within SmVend, their personal accounts will be deleted too.

If you're a team member of several companies, your account will be deleted only in that company where you click Delete profile.

How to switch between multiple accounts?

If you have multiple accounts bound to the same email address, you might need to know how to switch between them. Follow these steps:

  1. Finding the Profile Icon As a first step, locate the profile icon on your screen in the upper right corner.

  2. Changing Accounts To switch accounts, click the profile icon. A dropdown menu with all available accounts will appear. To choose the correct account (in the example below, you can see 3 of them), click on the account name in the list, and you will be redirected to it.

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